We are always happy to answer any specific questions you may have. Here are a few commonly asked questions and answers that you may find of interest.

  • What does JTL do?

    JTL is the largest sector provider of Government-funded apprenticeships and advanced apprenticeships in the building services engineering sector. The current disciplines we cover are: electrotechnical, electrical and engineering maintenance, plumbing, heating and ventilating as well as other more minor allied trades. We continuously review our provision in line with sector demand as we seek to ensure that new developments and requirements are catered for and to provide, as far as is reasonably practicable, a one-stop shop service to our employers. We are therefore exploring wider provision in terms of facilities management and its components as well as leadership and management. JTL attracts Government funding for its apprenticeship training programmes under contract to the Skills Funding Agency in England as well as Welsh Government funding in Wales. At our peak, JTL had 11,000+ apprentices working with circa 4,000 employers, although the effects of the economy have subsequently seen this reduce.

    In addition, JTL offers commercial training and assessment services, with courses either accredited to recognised external standards such as CIEH, IOSH, and ILM, or bespoke to meet customer demand. This training is available in areas such as health and safety, equality and diversity, technical skills such as the current IEE Wiring regulations, and soft skills. Assessment services are available to individuals, employers and colleges to enable those already operating in the sector to have their skills assessed and accredited at the appropriate craft level. Through our subsidiary company, J T Limited, we also offer commercial consultancy services, especially in areas such as quality assurance, health and safety, and equality and diversity.

    JTL Limited also operates under contract to EEMUA as the Certification Body for the CompEx Scheme. CompEx is the global solution for Competency Validation and certification for electrotechnical and mechanical craftspersons working in potentially hazardous or explosive atmospheres and, as well as 14 CompEx centres in the UK, there is increasing international interest and delivery in Europe, the Middle East, the United States of America and Canada.

  • Where do you have office locations?

    JTL operates through a network of local Training Officers operating within regional teams, based from home locations. Our Head Office is based in Orpington, and we have a National Administration Centre in Wrexham. In addition we have Training Centres in Tankersley and Birmingham.

  • What jobs are available now?


    Please visit our current vacancies page for a list of all our open positions.

  • How do I apply for a job with JTL?


    You have the option of downloading an application form or completing our online application process for all vacancies at JTL.

  • What do I do if there isn’t a suitable job?

    Unfortunately we’re unable to hold CVs on file or accept speculative applications. However, if you can’t find a role that meets your requirements at the moment, please register for Jobs by Email by clicking here. The Jobs by Email function will ensure that any new vacancies matching your requirements are emailed to you as soon as they become available so that you can apply.

  • Will you provide special adjustment for my disability?

    Please contact hr@jtltraining.com if you feel a disability may impact any stage of the recruitment process and we will work with you to ensure that we take the best course of action possible.

  • When will I hear back following my application?


    You will receive email confirmation when your application has been submitted successfully.

  • Do you have any tips to help my application?

    Your application plays a key part in our selection process. We use the information to decide whether you are shortlisted for the selection process. To do this, we will examine the ways in which you have demonstrated in the application how you meet the job requirements. We will not make assumptions about your achievements and abilities; you must therefore be clear about exactly how you feel they match our requirements.

  • Why do you need so much information?

    Many of our posts have minimum qualification standards demanded by the awarding bodies we work with. We are also keen to ensure that we comply with any legislation or regulations regarding the safeguarding of children and vulnerable adults. If you are invited to interview you will be expected to produce original qualification certificates to support the qualifications you assert. If you are successful at interview, and where a particular qualification is mandatory to the vacancy you have applied for, an offer of employment will not be made until the original qualification certificate has been seen. We cannot accept “credit towards” certificates. When completing details of your employment history, start with your current or last employer, and then list all past employers in reverse date order (so that your very first job is last). You are asked to provide the dates you worked there, the employer name and address, the post held and your reason for leaving. When listing your jobs, ensure that the dates are correct and in date order. Remember to explain any gaps in your employment history. We will always seek references so it is vital that you provide the correct information.

  • Can I amend an error in my application?

    Unfortunately, once you have submitted your application you’re unable to make any changes to the information you have provided. Should you need to make an amendment, please email the Recruitment Team at hr@jtltraining.com and we’ll try to note the change.

  • Can I get feedback on my application?

    Due to the volume of applications we receive, we’re unfortunately unable to provide feedback at application stage. If you have completed a face-to-face interview, we will ensure that appropriate feedback is provided to you.

  • Do you support education and development?

    JTL is keen to encourage the professional development of its employees and aims to support those employees who wish to gain relevant professional qualifications. JTL will therefore pay tuition fees for work-related academic courses, relevant to the employee’s current role and agreed career path within JTL.

  • Do you have any interview tips?


    Interviews can be quite daunting. Although interviews should be challenging, we will try to make the whole experience as smooth and comfortable as possible.

    Here are a few things to think about in advance:

    • Read the job description in detail and make note of your strengths, skills and experience with the requirements of the job in mind.
    • Familiarise yourself with our business and make sure you’ve researched the company thoroughly in order that you can demonstrate your fit and knowledge.
    • When you’re asked a question during your interview, take your time to answer and think through what you want to say.
    • Thoroughly think through your career history and why you have made particular choices as we’re keen to understand what makes you tick.
    • Consider what it is about JTL and the job you’re applying for that appeals to you. Make sure you’re on time and dressed smart.
    • Be yourself – we want to see the real you!
  • What hours would I work?

    Normal working hours are 35 hours per week. Core office hours are 9.00am to 5.00pm Monday to Friday with an hour (unpaid) for lunch (unless otherwise arranged). Some roles at Head Office and the NAC operate staggered hours to meet the needs of the business.

  • I have a criminal record – does it matter?

    The answer to this one is ‘depends’. Generally it doesn’t; we are keen to support the rehabilitation of offenders therefore we will only ask you to disclose convictions for roles in ‘regulated activity’.

  • Will I need to be DBS checked?

    JTL’s funding contract requires that all employees in positions where they may be working with children and vulnerable adults undergo appropriate checks to ensure their suitability. Roles that require a DBS check will be clearly identified. The document will form part of the basis on which discussions to appoint can be made and is intended to help JTL decide whether a person’s criminal record is relevant or not in order to ensure both the protection of children and vulnerable adults and opportunities for people with criminal records who can be safely employed.

Hints and tips

Here are some hints and tips to help you prepare well and present yourself in the best possible light....

Hints and tips

Learning and Development

Every member of our team has access to the training they need..

Learning and Development