What struck me was the effort people made to put me at ease and answer my questions. It wasn’t just for show, either. I’ve since come to realise that helping, supporting and listening to each other really is part of the culture at JTL. It’s what makes the organisation successful and a nice place to work.

But the induction process was also pretty rigorous. I quickly gained an insight into what makes JTL tick – its values, the way it does things, the care they put into developing your individual skills, and so on. I think the bottom line is that this is a place to pursue a career rather than just do a job. You know what’s expected of you and you know that you’ll be given the support you need to do it well.

By the time I left the office on the first day, I knew that I would settle in easily. But I also knew that I’d made the right decision in joining JTL.”